Return Policy
Thera-Paw Inc. 30-Day
Return Policy
We want to make your Thera-Paw experience is
as pleasant as possible, so please read before placing your order.
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We can only
issue refunds if your order was placed directly with Thera-Paw Inc. Thera-Paw
products cannot be directly returned to Thera-Paw if purchased elsewhere.
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Product in
“new condition”, meaning unopened product, may be returned for full credit
towards future purchases. If a cash/credit card refund is requested, a 20%
restocking fee will be deducted. The product must be returned before credit is
given.
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Due to
medical reasons, we cannot re-sell the products once they have been on your
dog. Product that is returned to us that cannot be re-sold will be donated to a
non-profit canine organization. No credit is available on these items.
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Custom work
is non-refundable.
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Shipping
charges will not be reimbursed.
International Shipping
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We'll gladly
ship anywhere on the planet. You will be responsible, though, for shipping and
handling charges.
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Our handling
charge for international orders is $15.00.
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IMPORTANT:
Many countries charge taxes, duties, and import fees. You are responsible, and
agree to find out if any additional charges apply and pay for all of these
charges.
